Homes Direct

Telephone: 01902 556789

Wolverhampton Homes is committed to improving customer access to fast and effective front line services. In 2007 we introduced Homes Direct, a single number telephone contact centre for reporting all repairs and housing enquiries which has proved popular and successful.

Opening hours:

Monday to Friday 8.30am – 6pm
Saturday 9.30am – 1pm

Homes Direct will be closed for Easter Bank Holiday as follows:

Friday 2nd April 2010
Saturday 3rd April 2010
Monday 5th April 2010
Tuesday 6th April 2010

Outside these hours emergency repairs can be reported on 01902 552999

You can also contact Homes Direct:

by using the courtesy phones in the Civic Centre or in any Housing Office receptions and dialling 6789
by fax on 556674
by minicom 551822
by E.mail at homes.direct@Wolverhamptonhomes.org.uk
on-line on our website www.wolverhamptonhomes.org.uk
by text 60066 (start your text WHomes followed by a space)

We also have advisors who speak community languages on the team and access to interpretation services. Please ask for this service if required.

Homes Direct Services:

Report and enquire about repairs to homes managed by Wolverhampton Homes
Estate Services - fly-tipping, grafitti, grounds and tree maintenance
All Housing Enquiries such as rents, anti-social behaviour reports, applications and lettings (a new way of letting homes started on the 3rd November 2009, properties will be advertised in our One Stop Shops and bidding is open from 6pm on Tuesday until 1pm on Monday every week), Right to Buy