General housing information and advice

Many people living in accommodation in the private sector, are unsure of their rights and are unsure where they can go for help. Also, many landlords renting out accommodation are not aware that we can offer impartial advice regarding problems they may experience with their tenants.

To receive any information on the below services we offer please contact your local housing office:

If you would like further information or would like to leave any comments about any of our services please click here.

For further detailed information please refer to the Office of the Deputy Prime Ministers five-year plan on Sustainable Communities

Notices to Quit Accommodation

this includes notices given to tenants because a tenancy is coming to an end, tenancy agreements that have expired or are expiring, and issues where tenants may have breached the terms of their tenancy agreement (for example, by non payment of rent).

Rent Increases

in most situations, a landlord must follow a set procedure if he wants a tenant to pay more rent.

Disrepair

people living in private rented accommodation can often have problems with disrepair and many landlords and tenants are not aware of their obligations. There are also some schemes available to people that own their homes.

Deposits

at the end of a tenancy, deposit money may be withheld for different reasons. Advice can be given to landlords and tenants in relation to this.

Relationship Breakdown

many people are not aware of their rights when they separate from a partner. Advice can be given regarding their housing situation and any benefits they may be entitled to.

Mortgages

people fall into mortgage arrears for many different reasons, such as unemployment or health problems. There are various options available which can prevent someone from losing their home, even if court proceedings have already begun.

Long Leaseholders with a private Freeholder

problems can be experienced with the Freeholder, for example, in relation to Service Charges.

Welfare Benefits

many people are not aware of the wide range of benefits they may be entitled to. For example, checks can be carried out for people wanting to return to work if they are unsure how their benefits will be affected.

Homelessness

advice can be given at any time if people think they may be homeless in the future, or where they are already homeless.

Housing Options

there are a range of options which are available to people who are looking for alternative housing.

Landlords

if you have a property to rent within theenter council name here, there are a variety of schemes available to assist you.