How to pay your rent
Information on paying your Rent on-line using this link.
Pay your Rent on-line
Click here to pay other council bills on-line
When is my rent due?
- We charge rent each Monday for the week that has just passed.
- The council must receive your payment by 4pm on a Friday.
- You must make sure that your rent account is always up to date.
- There are two weeks each year when you don’t have to pay any rent. These are week 1 and week 38 or 39 (see your rent book). If you have missed rent payments, you must continue to make payments on these weeks.
Can I pay each fortnight or each month?
Yes, but you must make payments for the fortnight or month to come.
How can I pay my rent?
Direct Debit 
Direct Debit is the easy way for you to pay your rent. You can instruct Wolverhampton City Council, (in partnership with Wolverhampton Homes) to collect money from your bank or building society account. We will let you know:
- The date that we will collect the money
- How much we will collect
The direct debit scheme is quick and easy and you don't have to remember when to pay. The scheme is protected by the Direct Debit Guarantee.
When you choose to pay by Direct Debit you are automatically entered into our monthly FREE PRIZE DRAW
- keep your rent account up to date and you could choose from a range of prizes worth up to £150!
- £150 paid into a Wolverhampton City Credit Union account set up in your name OR
- home contents insurance for a year to the value of £150 ( approximately £20,000 sum assured) OR
- £75 in shopping vouchers for the major retailer of your choice.
By choosing Direct Debit you increase your chances of winning a prize! If your rent account is up to date you are entered into the quarterly draw AND the monthly Direct Debit customers' draw.
At the end of March 2008, we will hold a SUPER DRAW! and the lucky winner will choose either:
- £600 paid into a Wolverhampton City Credit Union account set up in your name OR
- £300 in shopping vouchers for the major retailer of your choice.
Click on the icon below for full terms and conditions of the prize draws.
To set up a Direct Debit
- Call us Free on 0800 408 0440 during office hours, to set up your Direct Debit over the phone. Please have your bank account details ready
- Or download the Direct Debit Instruction by clicking on the icon below. Complete the form, including your rent account number in the boxes marked "Reference Number". Return the form to Rents Management - our address in on the form
Standing Order
This can be arranged with your bank or building society.
Standing orders are payable to:
Co-operative Bank 08-90-19
for the credit of Wolverhampton City Council Account 61123528 and quote your rent account number.
Standing order forms are available from your Housing Office or download this form.
At Post Offices and Paypoint outlets 
You will need a plastic Rent Payment Card. This will be sent to you at the start of your tenancy. If you want a new card, please contact your local office.
Post Offices accept cash and cheque payments.
To find your local Post Office visit http://www.postoffice.co.uk/portal/po/finder
PayPoint outlets accept cash payments
To find your local PayPoint outlet use this link
NOTE: payments should be made by close of business on Wednesday.
By telephone
To make a payment by phone, call the 24 hour payment line, City Pay
Freephone 0800 180 4464
You will need to have your debit or credit card details and rent account number to hand and a pen to record the transaction number.
Online
You can pay your rent online by using this link.
By Post
To make a payment by post send a cheque payable to Wolverhampton City Council
Write your rent account number and address on the back of your cheque and send to:
Your local Housing Office
In Person
At Local District Housing Offices and Market Street, by cash, cheque and debit and credit cards. Cheques payable to Wolverhampton Homes. Contact you local office for opening hours.
Responsibility for payments
Whichever method of payment you choose, you remain responsible for payments reaching your account on time.