Bogus callers
Most people who call at your home will be genuine. But sometimes, people turn up unannounced, with the intention of tricking their way into people’s homes.
They are known as ‘distraction burglars’ or ‘bogus callers’, whose only aim is to get into homes to distract people and steal their money or valuables.
You should always be aware when someone you don’t know calls at your door.
Bogus callers may be smartly dressed and claim to be from the council, the police, health organisations or gas, water or electricity companies. They can be convincing and persuasive. They may be men, women or even children. They may ask for a drink of water or to wash their hands. Some may be looking for a lost pet. In fact, people may use any story.
Remember the following simple rule:
Lock, Stop, Chain and Check
Lock
- Keep your front and back doors locked, even when at home.
Stop
- Before you answer, stop and think if you are expecting anyone. Check that you have locked any back door and taken the key out. Look through the spyhole or the window to see who it is.
Chain
- If you decide to open the door, put the door chain or bar on first. Keep the bar or chain on while you are talking to the person on the doorstep. (Normally, when
the door is shut and locked, leave the bar or chain off in case you need to get out in an emergency.)
Check
- Check their details before you let them into your house.
Wolverhampton Homes operatives
When a Wolverhampton Homes operative calls at your council property to carry out repairs you should always ask them to show you their identity card and quote the job reference number before letting them in.
Further information
Many organisations produced a range of materials and advice on how to beat bogus callers. Follow the links below:
Downloads
You can download PDF leaflets and fact sheets from the Home Office and Neighbourhood Watch below:
 
Further information
If you have any comments/queries on this subject please contact Homes Direct or use our online e-form (secure).
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