At our Get Togethers at the end of October we asked you for your thoughts on the Government's Housing Green Paper, "A new deal for social housing". This is a consultation paper, which asked for your views on the main issues facing social housing tenants and how you would like social housing to look in the future. 

The Green Paper covers five main areas. These are:

  • a safe and decent home which is fundamental to a sense of security and our ability to get on in life;
  • improving and speeding up how complaints are resolved;
  • empowering residents and ensuring their voices are heard so that landlords are held to account;
  • tackling stigma and celebrating thriving communities, challenging stereotypes that exist about residents and their communities;
  • building the social homes that we need and ensuring those homes can act as a springboard to home ownership. 

Thank you to everyone who attended our Get Togethers and took the time to share your thoughts. Your feedback is invaluable and will help shape social housing for the future.

Click here to view the Get Together feedback session. 

What happens now?

In November, we submitted your feedback to central Government, which will be used to formulate a Housing White Paper - a document which formally outlines the Government's plans for reforms.

You can read more on the Government's website.

At Wolverhampton Homes we will also be looking closely at your feedback and we will use it to put together an action plan. We'll share more details with you in the new year, so watch this space. 

You had lots to say, which is fantastic. For now, here's a short summary of what you told us...

Safe and decent homes

  • You want to be kept up to date with important changes
  • Clarification on the fire service's "Stay Safe" policy
  • More being done about anti-social behaviour


  • You would like an independent mediation service
  • You would like matters to be dealt with at a local level
  • Responses to be specific to your complaint, not general
  • More transparency

Empowering residents

  • You would like more focus on our performance
  • Clarity on how decisions are made, locally and nationally
  • You would like to see more of us out in the community
  • You want to be more involved in community events

Tackling stigma

  • More promotion of local achievements
  • You would like to see more community events

New homes and home ownership

  • Better use of derelict land
  • More being done to help the homeless
  • A review of the Right to Buy
  • Clarity on shared ownership  
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