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Earlier this week, ballot papers for our Board election were sent out to tenants across the city. It’s since come to our attention that the mailing list used for sending out the ballot papers was incorrect.

We need to keep a detailed history of our past tenancies and although we’re confident that our data is correct, in this case, human error meant that we didn’t tick the correct box on the computer system which generated the letters. This meant letters were sent to people who, for lots of reasons, are no longer at that address. This includes cases of where we’ve written to people who have passed away.

The election has been declared as null and void and we’ll be reissuing new ballot papers in two weeks’ time.

Lesley Roberts, chief executive said:

I’ve got no choice but to declare this ballot null and void. It’s a privilege for tenants and leaseholders to be able to vote for their representatives, this is at the heart of what we’re about. I’ve got to ensure that the vote is 100% credible so we’ll start again and we’ll get it right.

I want to give a personal apology to anyone who’s received a letter addressed to a loved one they’ve lost. It was a genuine mistake on our part but I know how upsetting it is and I am deeply sorry.

We’ve already put plans in place to make sure it doesn’t happen again. We’ve made the mistake and I can promise that not a penny of tenants’ money will be spent on fixing this problem. We’ll use money which we’ve generated through some of our commercial activities to foot the bill.

New ballot papers will be issued in the next two weeks, with full instructions and a new schedule for the elections. For more information on the candidates, visit our board elections page.

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