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New powers aimed at tackling anti-social behaviour came into effect on Monday 20 October 2014.

The ‘Community Trigger’ is a key part of the Anti-social Behaviour, Crime & Policing Act 2014 that will see police, councils and social housing providers work closely together to combat persistent problems. Victims will be able to use the Community Trigger when they are not satisfied with how their previous reports of anti-social behaviour have been dealt with.

The trigger can be activated by a member of the public, a community or a business, including a third party concerned for someone else. Relevant bodies, including councils, the police and registered social landlords, will have a duty to undertake a case review when someone requests one and the case meets a locally defined threshold. More information on the Community Trigger can be found here.

The Act also introduces a new Community Remedy that allows victims of anti-social behaviour to select an out-of-court sanction they would want to see offenders handed, along with new powers like Civil Injunctions and Criminal Behaviour Orders to deal with stubborn offenders or ones who refuse to accept a Community Remedy.

In addition, police powers to remove troublemakers from an area have been simplified as Dispersal Orders will be able to be applied for quickly without the need to designate a dispersal zone in advance.

To report anti-social behaviour, you can email call the Anti-social Behaviour Reporting Line on 01902 551188. Alternatively, you can contact your housing provider directly. Please note this is not an emergency response service – if you require a police response call 101 or, in an emergency call 999.

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