Disputing your service charge
Failure or Refusal to Pay
Your lease is a legally binding document. By signing your lease, you have agreed to pay the costs that Wolverhampton Homes incur to manage and maintain your property and block.
If you refuse to pay, you are breaking the terms of your lease and we can take the following action:
- Go to court to seek judgement against you. In extreme cases, the court may decide that you have seriously broken the terms of your lease and give us possession of your flat.
- Inform your mortgage lender of the non-payment.
If we go to court or contact your mortgage lender, this will incur costs which you will need to pay and could impact on your credit history. It is therefore very important that you work with us to sort out any problem before it escalates.
What if you do not agree with the charges?
We always aim to calculate charges fairly and correctly, but if you think we have made a mistake or have charged you for works you feel have not been carried out, or is substandard, please contact the Home Sales and Leases Team who will investigate and respond to your query or complaint.
You also have the right to apply to an independent tribunal and both parties will abide by their decision. However, the tribunal can make a charge to hear your case.
For more information on the tribunal please visit First-tier Tribunal.
- Last Updated: Friday, 17 November 2017 13:50