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We are working with West Midlands Fire Service to help prevent fires and to give extra support to vulnerable tenants.

West Midlands Fire Service offer free "Safe and Well" visits. They take around 15 minutes and are carried out by firefighters from your local fire station. They’ll check your home and give you professional advice to help you reduce fire risks and stay safe in the event of a fire.

The fire service tells us about any fire related incidents, large or small. We then visit residents at home and take preventative measures to prevent the same or similar incidents happening again.

For more details please call freephone 0800 3895525 or email

Fire safety in the kitchen

Nearly two thirds of fires in the home happen in the kitchen and these occur because of cooking. Below we have listed some quick and easy steps you can take to make your kitchen safer and reduce the risk of fire:

  1. when using the hob, keep your saucepan handles turned in so they don't get knocked off;
  2. use the back hobs where possible;
  3. keep tea towels and cloths away from your cooker and be careful if you are wearing loose clothing;
  4. if you are cooking with oil and it catches fire, never use water on it - it will cause a fireball;
  5. if you need to leave the room take your pans off the heat - many kitchen fires are caused when pans are left unattended;
  6. and keep your oven and hob clean and free of grease as this can quickly ignite and cause a fire.

If there's a fire don't try to tackle it yourself. Get out, stay out and call 999.

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