Find a Home

Picture of the Homes in the City logo

If you want to apply for a home we manage, you'll need to register through Homes in the City. This online service is the best way to find an affordable home in Wolverhampton.

1. Applying for housing

You'll need to register for housing by filling in our housing application form

If you have a medical condition that may affect your re-housing needs or could be made worse by your current accommodation please fill in our medical form:

Medical Form

2. Pre-tenancy workshops

If you're applying for your first tenancy or if you've had rent arrears or other problems in a past tenancy you'll need to book on a workshop before your application is made live.

The two hour workshops are held at locations across the city and cover:

  • the cost to set up a home,
  • the cost of running a home,
  • your rights and responsibilities as a tenant,
  • how you can get ready to be a tenant, 
  • and lots more.

You can book on to your workshop using the calendar on this page or this link:

Book your pre-tenancy workshop

3. Your banding

Your application will be assessed and you will be given a priority band based on your housing circumstances. There are five bands, ordered by housing need, simply called:

  • Emergency
  • Band One
  • Band Two
  • Band Three
  • Band Four

The types of people who qualify for each band is explained in detail in the Homes in the City guide. You will also be told the property types that you can bid for based on your family size and needs.

4. Bidding on properties

Homes are advertised each week on on Homes in the City from 6pm on Tuesdays until 1pm on Mondays.

The adverts include homes managed by us, tenant management organisations, other social landlords and private sector landlords.

Look at the adverts and tell us which properties you like by ‘bidding.’ You can make up to three bids each week. Bidding is easy and there are a number of ways to do it:

  • Browse and bid online through the Homes in the City website or using the computer kiosks in our One Stop Shops.
  • Call the automated phone line on 01902 555728 and follow the instructions.
  • Send a text to 07786 201 204 in the format - CBL propertyref yourref (example CBL 8143 11242).

Please note: If you have never held a tenancy before or if you've had problems during a previous tenancy, you will not be able to bid until you've been to one of our pre-tenancy workshops.

Top Tips for Bidding

  • Use each of your three bids every week.
  • Consider all areas of Wolverhampton.
  • Don’t waste your bid - only bid on homes you are eligible for.
  • If you are in Band 2/3 - try to use your bids on homes with ‘preference to bands 2/3’.
  • If you have a local connection - bid on homes advertised with a ‘preference with a local connection’.
  • Consider all housing options.

5. How we allocate

We allocate the homes we manages in line with  Wolverhampton City Council's Housing Allocations Policy and our Equality and Diversity policy.

The bidder in the highest band, with the highest level of need will be considered first. If bidders have equal bands and equal reason then they are considered in the order that they joined that band. 

If you are offered a property, you'll be able to have a look round before you make your mind up. You may be invited to a group viewing if there is a high demand for a property. You'll be told your position on the shortlist and the property will be offered to the person with the highest priority, if they refuse, the offer moves to the next person and so on until someone accepts.

On average, only 1,800 properties are available for re-letting every year. There are around 12,500 people on the housing register and about 6,500 with a housing need and actively seeking accommodation. So applying for a home doesn't guarantee we'll be able to offer you a new home. You can find out about other ways of finding housing on our housing options page.

6. Feedback on your Bid

If we can offer you a property we will normally contact you within 14 days after bidding has closed.

If you haven't heard from us after 14 days you probably won't be offered the property. Please carry on bidding each week.

You can get feedback on your bid in two ways:

  • Log onto your Homes in the City account and check your "Previous Property Lists" - for each property that you placed a bid on it will tell you:
    • the number of bids on the property
    • the band of the successful bidder and how long they have been registered.
  • Read the results of previous lettings report which tells you the number of bids and the band of the succesful bidder for each property advertised each week.

Find Out More

To find out more and to get answers to any questions you may have visit the Homes in the City questions and answers section.

Guide to Homes In The City

Wolverhampton City Council's Housing Allocations Policy

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