Contact us
If you want to check your rent balance or the status of a repair, report a repair, or update your contact details, you can do it all using My Account.
If you are contacting us about any of the following, please contact the relevant team direct for the fastest response.
Applying and bidding for homes
Matters relating to leaseholders
Need something else?
tell us about your queryOther ways to contact us
Monday to Friday, 8:30am to 5pm
We can also be contacted using our chatbot in the bottom right hand corner of your screen, by email or by phone.
- homes.direct@wolverhamptonhomes.org.uk
- 01902 556789
In an emergency
If you have a housing emergency between 5pm and 8:30am, on a weekend or on a bank holiday, please contact us using our chatbot or calling our emergency out of hours number.
- 01902 552999
If someone is in danger, always call the emergency services on 999 straight away.
Write to us
You can write to us at:
Wolverhampton Homes
29 Market Street
City Centre
Wolverhampton
WV1 3AG
On your envelope and in the letter itself, please state the name of the person or department you are trying to reach.
Tenant management organisations
Some council homes in Wolverhampton are managed by tenant management organisations.