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    • My tenancy Search for your tenancy officer. They can offer help and advice on your tenancy.
    • Repairs and home safety We are responsible for most of the repairs in our tenants' homes.
    • Rent Paying your rent is an important part of your tenancy.
    • Managing my home Looking after your home is an important part of your tenancy.
    • Leaseholders If you're a leaseholder, it's important that you understand your rights and responsibilities.
  • Find a home
    • Renting Visit our Homes in the City website to make an application and bid for homes
      • Mutual exchange
      • Rent a garage
      • Lettable standard
    • Buying There are various options available to people looking to buy a home.
      • Right to Buy
      • Shared ownership
      • New homes
  • Help & support
    • Worried about a person If you are worried about a friend, family member or somebody in your community please let us know.
      • Domestic abuse
      • Worried about a child
      • Worried about an adult
    • Money advice There's lots of help available to people with money worries
    • Energy advice Save energy, save money, save the world
      • District heating schemes
      • Winter wellbeing
    • Anti-social behaviour ASB can impact your wellbeing and enjoyment of your home
      • Report anti-social behaviour
      • Good Neighbour Charter
    • Skills and training It's our vision to unlock people's potential through housing, skills, and technology
      • REACH work experience
    • Supporting people We provide a wide range of support for customers and homeowners across the city
      • Armed Forces Covenant
  • Get involved
    • Community drop-ins Drop in and share your views on our services to help shape how they are delivered.
    • Community events We are proud to be an active part of our community, taking part in events that celebrate diversity, bring people together, and create a positive impact.
    • Community outreach Throughout the year, we organise and take part in a variety of local initiatives.
    • Customer Involvement Panel Get involved in reviewing our services and identifying changes and improvements.
    • Friendship groups Meet people and make friends at our friendship groups.
    • Giving Something Back - Corporate Social Responsibility CSR is all about us giving something back to our communities and being mindful of our impact on society
    • Homes Talk Keep up to date with Homes Talk, our monthly e-newsletter.
    • Let's Talk Let's meet out in our communities, find out where and when..
    • Resident Engagement Officers Resident Engagement Officers helping to make engagement accessible and meaningful for all.
    • Tenant groups Tenant and resident associations (TRAs) host a range of activities and meetings to focus on making their area a better place to live.
    • Volunteer with us Drop in and share your views on our services to help shape how they are delivered.
    • What's on Here's what's coming up...
    • You said, we did When you share your thoughts with us, we do not just take note - we take action.
  • News
    • Company news
    • Community news
  • About us
    • About Wolverhampton Homes We want to help make Wolverhampton an even better place to live
      • Our Board
      • Senior Management team
      • Key policies
    • Our performance Reviewing our services with you in mind
      • Annual report
      • Business plan
      • Communications strategy
      • Consumer Standards
      • Customer offer - service standards
      • Tenant Satisfaction Measures
      • Regulator of Social Housing Report findings
    • Work for us Can you deliver services and solutions with customers at the heart?
      • Current vacancies
      • Benefits
      • Equality in employment
      • Apprenticeships
    • Equality and diversity We pride ourselves on being a fully inclusive housing provider
  • Contact us
    • Get in touch We are here to help you.
    • Making a complaint If you would like to make a complaint or give us feedback, please get in touch.
      • Learning from complaints
    • Compensation claims To make a compensation claim please use this form
    • Information requests How we use information, operate, and make decisions.
    • Petitions Read more about our petitions procedure
    • Procurement opportunities All of our procurement is managed by the City of Wolverhampton Council
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    • My home
      • My tenancy
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        • Setting up a proxy
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          • Rash Price
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      • Repairs and home safety
        • Report a repair
          • My Account
        • Emergency repairs
        • Which repairs am I responsible for?
          • How to...
        • Faults with neighbouring homes
        • Home safety
          • Asbestos
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          • Fire Safety
            • Escape plan
            • Fire alarms
            • Fire safety at home
            • Fire safety in flats
              • Sprinklers in flats
            • Fire safety visits
            • Managed use guidance for common areas of high and low rise flats
          • Gas and electrical safety
          • Water safety
          • Window safety
        • Awaab's Law
        • Damp and mould
        • Planned improvement projects
          • Fencing
        • Prepare for winter
      • Rent
        • About your rent
        • Payment options
          • Direct Debit enquiry form
          • Payment card enquiry form
      • Managing my home
        • Home improvements
          • Advice about home alterations
          • Common requests
        • Downsizing
        • Gardens and trees
        • Rubbish recycling and fly tipping
        • Home contents insurance
      • Leaseholders
        • Gas safety for leaseholders
        • Repairs and improvements
          • Carrying out your own alterations
          • Consultation
          • Statements and invoices
        • Selling and subletting your property
          • Buying the freehold of your building
          • Selling your property
          • Subletting your property
        • Service charges
          • Services, management fee and buildings insurance
            • Sum Insured
      • New tenants
        • Setting up your gas and electric
    • Find a home
      • Renting
        • Mutual exchange
          • Mutual exchange application
        • Rent a garage
        • Lettable standard
        • Renting privately
      • Buying
        • Right to Buy
          • Right to Buy information
          • Upload your right to buy application
        • Shared ownership
        • New homes
    • Help & support
      • Worried about a person
        • Domestic abuse
        • Worried about a child
        • Worried about an adult
      • Money advice
      • Energy advice
        • District heating schemes
        • Winter wellbeing
      • Anti-social behaviour
        • Report anti-social behaviour
        • Good Neighbour Charter
      • Skills and training
        • REACH work experience
      • Supporting people
        • Armed Forces Covenant
    • Get involved
      • Community drop-ins
      • Community events
      • Community outreach
      • Customer Involvement Panel
        • Case studies of key actions
        • CIP Annual Impact Report
        • Governance
        • Join our Customer Involvement Panel
          • Become a member of the Customer Involvement Panel
        • Join as a Customer Connector (in development)
          • Become a Customer Connector
        • Meeting minutes
        • Upcoming meetings
      • Friendship groups
      • Giving Something Back - Corporate Social Responsibility
      • Homes Talk
      • Let's Talk
      • Resident Engagement Officers
      • Tenant groups
      • Volunteer with us
      • What's on
      • You said, we did
    • News
      • Company news
        • Council supporting tenants with money worries caused by the pandemic
        • Double success for Heath Town transformation
        • Employers join city’s push to reduce youth unemployment
        • Fire safety tips for high- and medium-rise flats
        • #GreenForGrenfell
        • Home Fire Safety Week 2023
        • Overwhelming response received for winter warmth grants
        • REACH your potential with WH
        • Stay Fire Safe – Protecting you and your home
        • Trade apprentices build their careers with us
        • Turning the city orange to fight gender-based violence
        • Wolverhampton Homes’ apprenticeship programme opens for applications!
        • Wolverhampton Homes awarded DAHA accreditation for commitment to tackling domestic abuse
        • Festive break opening hours
        • How we are reshaping our services for you
        • A firefighter in every flat
        • Providing quality services that meet your needs
        • A winning night for apprentice Connor
        • A blog by Angela Davies, Chair of the Board
        • Winter wellbeing with WCR FM
        • Celebrating the launch of our Community Chest funding programme
        • First new council homes on Heath Town estate close to completion
        • Exciting work experience programme for young people launched
        • Gas Safety Week: Fighting for a Gas Safe Nation
        • University of Wolverhampton awards Honorary Fellowship to Shaun Aldis
        • Introducing Wolverhampton Homes’ new Customer app: My Account
        • Success for local lad in apprenticeship awards
        • Council’s retrofit housing programme recognised by £5.1m government funding boost
        • Plans submitted for almost 100 new energy-efficient Council homes as part of major overhaul
        • Top electrical fire safety tips from our dedicated Fire Safety team
        • Healthy Homes Advisors: Support on preventing condensation and mould
        • Easter bank holiday opening hours
        • Update your Universal Credit claim (1)
        • Bank holiday opening hours
        • Join our Board
        • Bank holiday opening hours (1)
        • Wolverhampton Homes wins national apprenticeship award
        • How the 53-week year affects you
        • Wolverhampton Homes wins second apprenticeship award
        • Julie Haydon wins CIH vice presidential election
        • Assurances following Grenfell Tower Inquiry report release
        • Employer Recognition Scheme Bronze Award accreditation for our work with veterans
        • Win for Wolverhampton Homes and Wates Group
        • Wolverhampton Homes wins national award for My Account
        • Homeless, HIA and Telecare services switching to council
        • Closure Order secured on residential property used for serious criminality
        • Award for Heath Town transformation works
        • Have your say on Wolverhampton's housing allocation policy
        • Our new omnichannel platform: improving how you contact us
        • Successful launch of our new omnichannel platform
        • How our REACH work experience programme helps young people – Lauren’s story
        • Share your views on the proposed changes to the Tenancy Agreement
        • Check your heating before winter
        • Supporting Gas Safety Week 2025
        • Introducing video inspections for damp and mould issues
        • Reduce the impact of flooding on your home
        • Our gold-standard support for victims of domestic abuse
        • 20 years of Wolverhampton Homes!
        • First new energy-efficient council homes completed as part of major overhaul on Bushbury estate
        • Council Housing Allocations Policy set to be updated
        • Applications for our REACH work experience programme are now open!
        • Anti-Social Behaviour Policy
        • Try the new budget planner in the My Account customer app
        • Introducing estate walkabouts
        • How REACH helps young people - Rebekah’s story
        • Now is your chance to get involved
        • Welcoming feedback - how to complain to Wolverhampton Homes
      • Community news
        • Celebrating LGBT History Month
        • Council tenants invited to have their say on new support strategy
        • Garden competition 2023
        • Heath Town News May 2022
        • Platinum Jubilee celebrations begin in city’s libraries
        • Under 5's stay and play - East Park
        • Wednesfield resident handed Covid-19 Civil Injunction Order
        • Exclusive offer from CityFibre to Wolverhampton Homes tenants
        • Mayor congratulates outstanding Queen's Award volunteers
        • Community hub to reopen after extensive roof repairs
        • New housing allocations policy update
        • Garden competition results
        • Join with thousands to celebrate jubilee in style
        • Find out about opportunities on offer at Jobs Fair
        • Tips to tackle the rising cost of living
        • Company leaders and staff saddened to hear of death of former Councillor and Board member
        • Supporting Wulfrunians with cost of living crisis
        • Free fitness tracker for Wolverhampton residents only!
        • Share your views on the city’s open spaces to help plan for the future
        • Upcoming Event: community litter pick
        • Save the date as Vaisakhi celebration set to return to West Park
        • Wolverhampton Homes partners donate funding for Easter eggs
        • 2023 garden competition results
        • Eid Mubarak
        • Free support for residents at city’s next Help at the Hub event
        • Happy Vaisakhi
        • Changes to postal voting at elections
        • Wolverhampton Homes is proud to support Pride
        • Pregnant women in city urged to get the whooping cough vaccine
        • Support available to the Armed Forces community
        • Come together to celebrate Wolverhampton PRIDE at Wolverhampton Art Gallery
        • Sponsors announced for Wolverhampton Pride 2024
        • Colleagues represented Wolverhampton Homes at Pride
        • What's on - October
        • What's on - November
        • Activities planned for ASB Awareness Week
        • What's on - December
        • Cut your energy bills - visit our winter wellbeing clinics
        • Wolverhampton Homes seeks public feedback on updated Anti-Social Behaviour Policy
        • Introducing the Resident Engagement team!
        • Proud to support Wolverhampton Pride 2025!
        • Less than a week to go until Wolverhampton Pride 2025!
        • Colleagues represented Wolverhampton Homes at Wolverhampton Pride 2025!
        • Our 2025 garden competition is open!
        • ASB Awareness Week 2025
        • One week to go until entries close!
        • Bleed control kits installed outside Wolverhampton Homes offices
        • Black History Month begins today
        • Black History Month: Standing Firm in Pride & Power
        • 2025 garden competition results
        • Staying safe this Halloween and Bonfire Night
        • Winter wellbeing events
        • Helping to turn the city orange to fight gender-based violence
        • E-scooters and mobility scooter safety
        • Exploitation Awareness Week 2026
        • Debt Awareness Week webinar and live Q&A - 16 March
        • Our 2026 Garden Competition is open!
    • About us
      • About Wolverhampton Homes
        • Our Board
          • Board meeting notes
          • Board meetings
          • Council Board members
          • Independent Board members
          • Tenant Board members
        • Senior Management team
        • Key policies
          • Accessibility statement
          • Anti-social behaviour policy
          • Applicant privacy notice
          • Complaints policy
          • Cookie policy
          • Customer panel terms of reference
          • Employee privacy notice
          • Modern slavery statement
          • Persistent Customer Contact Policy
          • Privacy policy
          • Repairs & Maintenance Policy
          • Safeguarding Policy Children, Young People & Adults
          • Senior Management Team Remuneration
      • Our performance
        • Annual report
        • Business plan
        • Communications strategy
        • Consumer Standards
          • Neighbourhood and Community Standard
          • Safety and Quality Standard
          • Tenancy Standard
          • Transparency, Influence, and Accountability Standard
        • Customer offer - service standards
          • Corporate and Neighbourhoods
            • Anti-social behaviour
            • Concierge Management Centre
            • Customer contact centre (Homes Direct)
            • Customer resolution
          • Property Services
            • Asset compliance
            • Damp, mould, and condensation
            • Domestic abuse
            • Energy advice and support
            • Fire safety
            • Housing needs
            • Income
            • Leases
            • Lettings
            • Major works
            • Money advice (Money Smart)
            • Mutual exchange
            • Planned repairs
            • Responsive repairs
            • Right to Buy
            • Tenancy management
            • Vacant properties
            • Young people
        • Tenant Satisfaction Measures
        • Regulator of Social Housing Report findings
      • Work for us
        • Current vacancies
        • Benefits
        • Equality in employment
        • Apprenticeships
          • A blog by Alex
          • A blog by Chloe
          • A blog by Daisy
          • A blog by Fulvio
      • Equality and diversity
    • Contact us
      • Get in touch
        • Contact us form
        • Tenant management organisations
      • Making a complaint
        • Complaints and feedback form
        • Complaints and compliments
        • Learning from complaints
      • Compensation claims
      • Information requests
      • Petitions
      • Procurement opportunities
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