Believing in accessibility for all

Repairs update

We are working hard to complete those repairs that were placed on hold or delayed due to lockdown and local restrictions. We are sorry that you may have to wait for longer than usual for repairs.

We are doing everything we can to complete all repairs as quickly as possible and look forward to returning to normal levels of service. In the meantime, we thank you for your continued patience and understanding.

Annual report

Check out our performance and some of the things we've been up to over the past year in our 2020-2021 annual report.

Annual Report
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Money matters

Many of us are feeling the pinch with our finances. If you're worried about money we can give you confidential advice and guidance to help you manage your rent and other bills and put you back in control.

Money advice
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Home improvements

We understand that you may want to make changes to your home. You can paint or wallpaper inside your home at any time, but for most other changes you will need our written permission first.

Home improvements
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We are here to support our communities through the impact of Covid-19 and have made changes to our services that may affect you.

Find out more
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Getting in touch

How are you finding our new website? There is lots of information on the topics you told us were most important to you, so you should be able to find answers to any general questions right here. If you do need to speak to us, why not try our webchat first? At busy times it can be quicker to get connected so you can get on with your day.

Contact us
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Latest news

Read all articles
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How we are reshaping our services for you

20 October, 2021

Thank you to customers who took part in our consultation. Your feedback has helped to inform our service redesign.

Wolves at Work

Wolves at Work support for young people as Kickstart extended

25 October, 2021

Kickstart programme extended until March 2022

Care leaver

City highlights success of young during Care Leavers Week

25 October, 2021

Monday 25 October marks the beginning of National Care Leavers Week

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