We will speak to you about the issues you're experiencing, ask questions about what has happened and assess how serious the problem is.
We will be open and honest about any action we can take and give you advice to help you resolve or improve the situation.
For more serious reports of ASB your case will be allocated to your tenancy officer or an ASB officer. They work closely with other agencies, including the police, environmental health, social care, mental health services and many more.
When the teams receive your report, depending on the nature of what you are experiencing, we will contact you within five working days.
Find out more about how we tackle ASB
Read our ASB policy