Believing in accessibility for all

Condensation, damp and mould

In most cases, damp and mould growth are caused by condensation, which occurs when warm moist air comes into contact with a cold surface like a wall or window. They are small changes you can make to help reduce condensation in your home.


If you are still experiencing damp and mould, please tell us.

Report damp and mould in my home



We are responsible for completing most repairs to tenants’ homes. It’s important that you report repairs to us straight away, so we can put the problem right as quickly as possible.

Report a repair

All you need to know about repairs

Report A Repair

Report a repair

Access information on how to successfully report a repair.
Man Putting Up Shelf

Which repairs am I responsible for?

You are responsible for some repairs yourself
Woman With Water Leaking From Ceiling

Emergency repairs

If you have an emergency repair please tell us straight away

Home safety

Your safety is one of our top priorities
New Car Park 3

Planned improvement projects

We manage a large city-wide programme of planned maintenance and improvement works
Condensation Web Only

Damp and mould

Damp and mould are often mistaken for leaks but in most cases, they are caused by condensation
How To...

How to...

Our handy 'how to' videos will guide you through a range of simple household tasks
Adobestock 478065985

Faults with neighbouring homes

Sometimes, faults with neighbouring homes, not under our management, affect our properties and tenants