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If you are in immediate danger call 999.

Domestic abuse

If your partner, ex-partner, or a family member is causing you mental or physical harm or distress, you may be experiencing domestic abuse.

Examples of domestic abuse include controlling, coercive or threatening behaviour, and psychological, physical, sexual, financial or emotional abuse.

Help is available if you are experiencing domestic abuse. We have specialist staff who can help you to understand your options and support you and others to stay safe. Please email us or speak to your tenancy officer.


We are committed to offering help and support to any of our customers who are experiencing domestic abuse. We will treat you with respect and make sure that you get the help you need. We will:

  • listen to you and work with you to keep people safe
  • prioritise cases so that those most in need are supported as quickly as possible
  • provide advice and information to keep you safe in your own home
  • consider enforcement action against tenants who commit or threaten domestic abuse to anyone in their household

We work with a wide range of agencies to help keep people safe. Help is also available to perpetrators of domestic abuse to support them to manage their behaviours and make positive changes.

If someone is hurt or in immediate danger call 999.


Support agencies that can help

  • The Haven, Wolverhampton offer specialist domestic abuse services for women. They can be contacted on 0800 0914 400.
  • Black Country Women’s Aid offer specialist services for those affected by rape, sexual violence, domestic violence and stalking. They can be contacted on 0121 553 0090.
  • Refuge 24-hour national helpline can put you in touch with a range of local services. They can be contacted on 0808 2000 247.
  • Men’s Advice Line offer advice and support to men experiencing domestic abuse. They can be contacted on 0808 801 0327.
  • National Centre for Domestic Violence can refer you to solicitors if you are concerned about another’s welfare. They can be contacted on 0844 8044 999.