Believing in accessibility for all

Introductory tenancy agreement

Please note that this is just a sample tenancy agreement. Your copy of the tenancy agreement will look slightly different from this web-based version.


This document is a tenancy agreement between City of Wolverhampton Council, represented by their managing agents and the tenant(s) whose signature(s) appear at the end of this agreement. It states the obligations of the tenant(s) and the Council and/or its agent(s) throughout the tenancy.

This tenancy is an Introductory Tenancy for twelve months from the date of this agreement after which the tenancy becomes secure unless we have begun proceedings in the courts for possession of the dwelling.

For more information see

Name and address of landlord:

City of Wolverhampton Council
Civic Centre
St. Peter's Square

Name and address of managing agents:

Bushbury Hill EMB
The Management Centre
14 Kempthorne Avenue
Low Hill
WV10 9JG
Tel: 01902 552992

Dovecotes TMO
86 Ryefield
Tel: 01902 552780

New Park Village TMC
Ellerton House
Ellerton Walk
New Park Village
WV10 0UG
Tel: 01902 552670

Wolverhampton Homes
Wednesfield Housing Office
Alfred Squire Road
WV11 1XU
Tel: 01902 556789


Disclosure of Information

The Council, its agents and authorised contractors are under a duty to protect public funds, and may use information or photographs held by us or provided by you for the prevention and detection of fraud. This information may also be shared with other bodies for these purposes and also for the administration and collection of taxes and charges and for performing other statutory enforcement duties. By signing this Agreement you consent to the disclosure of such information.


Right to Complain

If you feel we have not kept to the terms of this agreement you can use our complaints procedure to tell us. You can also take advice from a Citizen’s Advice Bureau, law centre or solicitor or you can contact the Independent Housing Ombudsman Service. The complaints procedure does not form part of this agreement.

Further information can be found at



Animal/Pet - Any animal or pet including birds, insects, reptiles, spiders and fish.

Assignment - The transfer of any right held in the Property to another in the circumstances permitted by the clauses within this tenancy agreement.

Authorised Contractors - Any company or persons appointed by the Council or its managing agents to carry out repair works, improvements or any other tasks we deem necessary.

Communal Areas - Includes stairs, lifts, landings, walkways, entrance halls, drying areas, bin stores, paved areas, shared gardens or parking areas in the neighbourhood and around the property.

Council - The City of Wolverhampton Council.

Dwelling - This is the Property indicated on the last page of this document and includes the accommodation occupied and any garden, garage, shed, outbuilding, or land within the defined boundary, including perimeter walls, railings, gates, hedges, trees and fencing.

Emergency Services - The police, the fire brigade and the ambulance service.

Fair Wear and Tear - This is damage that naturally and inevitably occurs as a result of normal wear, use or ageing.

Flat - A home which forms part of a larger building.

Jointly and Severally - Any one or all of the joint tenants individually are responsible for the rent and all other charges.

Landlord - The City of Wolverhampton Council or one of its managing agents.

Lodger - A person who occupies a rented room in another’s property.

Managing Agent - These are any of the organisations listed above which manage the Council’s housing stock who manage your property.

Neighbourhood - The whole of the estate or area the property is in, including privately owned or housing association properties.

Neighbours - Your neighbours include everyone living in the local area, including people who own their homes, our tenants, tenants of other Landlords and their families and visitors.

Property - Building or part of a building indicated on the last part of this document which you occupy under this agreement.

Service Charge - A service charge is a charge made by us towards the costs of providing and maintaining services and benefits to tenants beyond the occupation of the dwelling.  Examples of service charges could include but are not restricted to furniture, communal cleaning, concierge services, maintenance, servicing, improvement and replacement of heating systems, digital TV, fencing improvements and caretaking services. 

Sublet - This is when you part with possession of the Property and give (or allow someone else to have) possession of the whole or part of the property. Usually (but not always) this is in exchange for rent, money or some other benefit.

Succession - The process whereby a spouse, civil partner or other family member becomes the new tenant following the death of the original tenant in the circumstances specified in Clauses 86-87.

Tenant - Applies to both single and joint tenants equally. If the tenancy is a joint tenancy then you are both jointly and severally responsible for complying with all of the obligations of this tenancy agreement.

We/Us/Our - This means the Council, any of its managing agents or its authorised contractors.

You/Your - This means the tenant or tenants who have signed this agreement and are bound by its terms.

Introductory Period - This is the period for which your tenancy shall be an introductory tenancy. This is one year from when your tenancy commences. This period can be extended by a further six months by us. 


The Landlord’s Responsibilities

1) The Tenancy will commence at 12 noon on the agreed date and the first period shall end at noon on the first Monday after this day. After this time, the tenancy shall be a weekly period tenancy with the first full weekly period beginning at 12 noon on this Monday and will thereafter end at 12 noon on each following Monday.

2) We will ensure that you have the right to occupy (unless otherwise stated) the dwelling so long as it is your only or principal home and no other tenancy obligation has been broken.

Rent and Service Charges

3) All amounts due by you will be clearly shown on your rent statement which may include rent, service charges and other monies due.

4) We will review rent and service charges payable on the dwelling on an annual basis and/or if the dwelling is improved. We will notify you of any changes in rent or service charges or other charges in writing at least four weeks in advance.   

5) We will apply any monies outstanding from any previous tenancy to the rent account of this agreement.

6) We reserve the right to introduce other relevant service charges following a consultation process.

7) If your tenancy is an affordable rent tenancy, your rent will be set in accordance with government guidance and requirements for Affordable Rent setting.

For more information please see

Repairs, Improvements and Maintenance

8) We will carry out routine repairs and all repairs covered by repair legislation within prescribed time scales.

9) We reserve the right to charge you, for the cost of attending a property to complete repairs, when upon arrival at the agreed specified time there is no access to the dwelling.

10) We will maintain the structure and exterior of the dwelling. A service charge will be levied for improving and or replacing fencing.

11) We reserve the right to access the dwelling for the purpose of carrying out any improvement.

12) We will keep in repair and working order or replace if they are determined to be beyond repair: installations provided for space heating, water heating, rubbish disposal and supply of gas, water and electricity within the dwelling or communal areas.  Exceptions to this are where the installation is provided by the tenant.  A service charge is levied for servicing, replacing and improving central heating systems.

13) We are responsible for the maintenance, repair and replacement of smoke detectors. We are not responsible for the supply or metering of mains Gas, Electricity, or Water.

For more information please see

Communal Facilities

14) We will keep any entrances, halls, stairways, lifts, passages, rubbish chutes, lighting, fire safety equipment and other communal amenities or facilities clean, safe, secure and in working order and repair subject to the terms of this tenancy agreement.


15) We will only maintain a tree if one or more of the following conditions apply:

  • The tree is dangerous, dead, diseased or causing disrepair to a dwelling;
  • The base of the tree, its roots or land immediately surrounding it is visibly moving;
  • There is a large split in any part of the tree;
  • There are large holes at the base of the tree, possibly with crumbling wood;
  • In emergency situations such as storm damage;
  • There is a risk to public or community safety;
  • TV/Satellite reception or CCTV/communication lines are obscured and confirmed to be seriously affecting quality;
  • Extreme situations of restricted light and financial hardship and/or
  • The tree is in a communal garden.

Communal areas are maintained by a scheduled tree management programme in accordance with provisions of any tree preservation orders or conservation areas.


16) We are committed to working in partnership with tenants. We will consult with those tenants likely to be substantially affected by a change in housing policy or practice.

17) Consultation may include:

a) Inviting comments from tenants and Tenants and Residents Associations likely to be affected;

b) Inviting comments from Tenant Management Organisations;

c) Inviting comments from Wolverhampton Federation of Tenants Associations on matters of general policy or practice change;

d) Seeking views of relevant consultative forums;

e) Allowing where appropriate tenants to inspect plans, schedules and other relevant information where these are not subject to confidentiality and/or Data Protection Legislation and regulation and/or

f) Receiving recommendations from managing agents.


The Tenant’s Rights and Responsibilities


18) Subject to the terms of this agreement you have the right to occupy the dwelling so long as it is your only or principal home and you are not in breach of the terms of this agreement.

19) You must advise us of any absences from the tenancy of more than four weeks and, prior to the absence, make all necessary arrangements for all of your obligations under this agreement to be maintained (including paying rent and service charges). You also agree to provide us with a contact name and address for the period you are absent from the property.

20) You will allow us access to the dwelling for the purpose of conducting a tenancy audit.

21) You agree not to smoke or permit to be smoked in the property any substance in the presence of our officers, managing agents, contractors, councillors, board members, tenant representatives or any other person lawfully within the property. Upon request you agree to cease smoking and extinguish the substance immediately.

Duty to Inform

22) You agree to supply details to us of all persons resident within the property and immediately upon any change to such details. You also agree to inform us immediately upon the death of any person who has a right to reside within the property.

Rent and Service Charges

23) Rent is payable weekly in advance with the first payment being due on the day of sign up. Rent should preferably be paid by direct debit. Any rent outstanding when the tenancy ends should be paid by the termination date of this agreement.

24) You agree to be proactive in applying for any benefit to which you are entitled within the prescribed time to do so. You also agree to make every effort to comply with requests for any document or further information on time. Further you agree to notify the relevant benefit and welfare authority immediately of any changes to your circumstances which have the potential to affect your entitlement to benefits and assistance.

25) You understand that failure to co-operate with any benefits and welfare authority to ensure correct payments could lead to arrears accruing and possible possession action being taken against you.

26) You agree that you will pay us on time for any rent due including service charges, heating charges and any other charges shown on your rent statement. You also agree that paying your rent is your responsibility.

27) You agree to pay any monies outstanding from any previous tenancies which have been applied to the rent account of this agreement in accordance with the terms of this agreement.

28) You may pay rent and any other charges fortnightly or monthly by agreement with us but these payments must be made in advance.

29) Credit balances on rent accounts will be used to clear or offset any housing related debts payable to the Council or its managing agent before being refunded.

Repairs, Improvements and Maintenance

30) You must report any repairs that are our responsibility immediately. Should you fail to report such repairs which have caused damage to the property or led to excessive costs being incurred as a result of your failure to report, you agree to reimburse us for all such costs incurred. 

31) You must keep the property clean and in good decorative order. 

32) You are responsible for any repairs or works that in our opinion are not due to fair wear and tear. You must make your own arrangements for the completion of such repairs or works at your own expense. Should you fail to do so you agree to pay us the cost of doing any repair or work which is your responsibility under this clause.  

33) You will be charged and agree to pay us for any repairs or work to the dwelling, communal areas or appliances that we have to make good which has been caused by your neglect, carelessness and/or deliberate or malicious damage or the same of any persons living with you, any visitor or pet.

34) As an introductory tenant you must not make any additions, alterations or improvements to the dwelling including its structure, internal and external walls, gardens, fences or outbuildings. Further you must not erect any fence, structure, shed or outbuilding without written consent.

35) You are responsible for the repair and maintenance of certain items within a reasonable period of time including but not limited to:

  • Reglazing windows and doors where damage has been caused;
  • Broken doors;
  • Lock changes when keys are lost or misplaced;
  • Replacing lost keys and fobs and the cost of getting into your home if you are locked out;
  • Clearing blockages in WC or waste pipes;
  • Replacing electric fire elements, fire effect bulbs and gas fire radians;
  • Cleaning of chimneys;
  • Replacing all standard domestic lamps, bulbs and light fitting starters;
  • Replacing electrical fuses and the resetting of Master Circuit Boards (fuse boards) and Trip Switches (fuses);
  • Replacing plugs and chains to waste pipes in sinks or baths;
  • Replacing shower hose and shower head;
  • Replacing shower curtain and rail;
  • Replacing toilet seats;
  • Replacing clothes lines;
  • Maintaining the gardens including trees (except in circumstances outlined at clause 15) and shrubs and clearing rubbish;
  • Any repair to installations or improvements you have made (the Council or its agent may repair some gas and electrical appliances for safety reasons but will charge you the cost) and/or
  • Internal decoration (textured coatings and polystyrene tiles are not permitted).

36) You agree to check your smoke detectors on a regular basis and report any fault regarding the detector to us as soon as possible.

37) You are responsible for, and are strongly advised to take out, Home Contents Insurance which may cover many of the items listed in clause 36. Equally we do not reimburse for any loss that may arise from an adjoining or neighbouring property. We do not insure home contents.

38) You agree to allow us or the emergency services access to the dwelling to inspect its condition and carry out repairs, improvements, pest control, inspection of gas appliances, safety checks (such as electrical condition reports etc.) and any other works to the dwelling which we may consider desirable or necessary, including making good any failure to carry out your obligations under this agreement.

39) In a potential emergency we reserve the right to enter the dwelling using reasonable force, if necessary, if in the opinion of the visiting officer there is a risk of personal injury to the occupant or occupants of neighbouring dwellings, or other persons or damage to the dwelling or neighbouring properties.

For more information please see

Gas Inspections                 

40) You must allow us access to the property to undertake a check of any gas fitting and the flues serving it in the Property at least once a year in order to minimise the risk of explosion or carbon monoxide poisoning.  You are obliged to provide access for the inspections and to pay for any reasonable expenditure we incur as a result of any failure by you to provide access. If you fail to provide access for the gas safety inspection we have the right to take relevant legal action to either force you to allow us access to the property or for permission to force entry to the property.

Essential Works and Moving into Temporary Accommodation

41) Should we require the property to be empty for works, repairs or improvements to be carried out, you agree that you will, on reasonable notice, move to suitable temporary alternative accommodation for the duration of the works, repairs or improvements. Furthermore you agree to leave the temporary accommodation and return to the property upon completion of the works or improvements.

Aerials and Satellite Dishes

42) You must obtain our written permission before you fix, or allow to be installed, any aerial for VHF radio or television or a satellite dish to any part of your home or in the garden. You also agree to check whether you require any planning permission to do so. Any aerials or satellite dishes you fit must be the smallest available. You must ensure that any aerials or satellite dishes or any wires do not cause a nuisance to any neighbour and ensure that they are installed discretely.

We will not give permission under any circumstances where there is a landlord’s aerial installed to which you have access.

43) You agree that you are solely responsible for any costs associated with the installation, fixing, maintenance or removal of any aerial or satellite dish. Further you agree to pay our costs in rectifying any damage caused by the installation, presence, removal of the aerial or satellite dish or for our costs of carrying out any of your obligations under this clause.

Security Devices

44) You must have our written permission before you install any security device anywhere on the premises. This includes, but is not limited to alarms, CCTV and lights. When we give permission you must ensure that any criteria or requirements are strictly adhered to. You also agree to install any security device discreetly and in a way which conforms to the law and does not cause a nuisance to any other person. You also agree to remove any such installation before you vacate the property. You agree to pay for the costs of any removal that we undertake in relation to any security device that has been left in situation.


45) You must not allow power cables to extend beyond the boundaries of the dwelling.

46) You agree to ensure that any wires or pipes attached to the property in respect of any utility to the property are fixed securely and discretely so as not to cause a nuisance to any neighbour. You further agree to ensure that such wiring or pipes are maintained and secured discretely at all times. Any wires and pipes which cause or are likely to cause a nuisance to any neighbour may be removed or secured by us. You also agree to pay for the costs incurred by us for any action taken to remove or secure such wiring and pipes.

Anti-Social Behaviour

47) You must not do anything in the property or in the neighbourhood which is of a criminal nature. You must not cause criminal damage to the dwelling or allow or incite any other occupier or visitor to do so.

48) You must not do, or threaten to do, anything which causes, or is likely to cause harassment, alarm or distress to other persons residing, visiting, working or otherwise engaging in lawful activity in the neighbourhood or to any of our tenants, managing agents, employees, contractors or emergency services anywhere. Nor must you allow, fail to prevent or incite anyone living with you (including children) or your visitors to do any of these things.

49) You must not do anything which is likely to be, might become or is a nuisance, annoyance or inconvenience to other persons residing, visiting, working or otherwise engaging in lawful activity in the neighbourhood or to any of our tenants, managing agents, employees, contractors or emergency services anywhere. Nor must you allow, fail to prevent or incite anyone living with you (including children) or your visitors to do any of these things.


50) You agree not to play or permit to be played by any other person residing in or visiting the Property, any electrical equipment that omits noise or musical instrument or to operate any other equipment in the Property, garden or communal area in such a manner as to cause or to be likely to cause a nuisance, disturbance or annoyance to any person in the neighbourhood.

51) Further you agree not to cause or permit any noise to be created within the property in such a manner as to cause or to be likely to cause a nuisance, disturbance or annoyance to any person in the neighbourhood. This includes but is not limited to shouting, arguing, loud singing, door slamming, other vocalised noise, dog barking and using DIY tools/electrical equipment for unreasonable lengths of times and/or late at night and/or in the early hours of the morning.

Drugs and Drug Dealing

52) You must not use the Property or any location within the neighbourhood to use, make, supply or store any drug (unless it is a lawfully prescribed drug for medical purposes) or to cultivate, manufacture or sell any drug. Nor must you allow, fail to prevent or encourage any other person to use, make, supply or store any drug (unless it is a lawfully prescribed drug for medical purposes) or to cultivate, manufacture or sell any drug.

Gang Membership

53) You or anyone living with you must not be a member of a gang, join a gang, or allow a member of a gang to visit the property. When we refer to a gang we mean a group of at least 3 people which:

  • has caused alarm, harassment or distress to others;


  • is a group who breaks the law on a regular basis


  • uses a name, emblem, or colour, or any other characteristic enabling its members to be identified by others;


  • is associated with a particular area

Domestic Abuse

54) You must not abuse, assault, threaten or harass any person living with you sexually, emotionally or financially. 

Criminal Purposes

55) You must not use the property for criminal, immoral or illegal purposes. Nor must you allow or fail to prevent anyone living with you (including children) or your visitors to do any of these things.

56) You will not use communal areas of the Property for the consumption of alcohol which then causes behaviour that is a nuisance, annoyance or inconvenience to any person. Nor must you allow or fail to prevent another person to do so.

Gardens and Trees

57) You will, at all times, keep any gardens clean, tidy and free from rubbish and weeds.  Lawns should be mowed at frequent intervals. All hedges must be properly maintained so as not to cause a nuisance or endanger the safety of people in the surrounding area. In the event that action is required to address untidy or overgrown gardens, nuisance or endangerment problems, you will be charged for the cost of any necessary work undertaken by us.

58) You must not plant, or allow to be planted, any tree, shrub, bush or ivy within 10 metres of a dwelling where the height of the species will exceed 3 metres in height.

59) You are responsible for the maintenance of any tree within the boundaries of your property unless any of the clauses in this agreement apply.

Use of the Dwelling

60) You agree that when using any communal area such as gardens, refuse areas, staircases, lifts, landings and passages, you will keep them clean and tidy and free from obstruction. If you reside in a block of flats with a rubbish chute you must ensure that this is used. Should we have to remove refuse from any landing or communal area you will be charged and agree to pay us our costs of doing so.

61) You must not lay floor coverings, mats or place decorative items or materials on landings or communal areas. Nor must you store pushchairs, bicycles, motor bikes and/or motorised scooters on landings or internal communal areas. Smoking is not permitted in any communal area.

62) You will not use or allow to be used, any part of the dwelling for business or trade, nor will you display any sign or use any advertising in connection, with that business or trade, without our written consent. Subject to any necessary planning consent, permission may be given provided the business or trade is legal and would not cause inconvenience, nuisance or annoyance to neighbours.

63) You agree that loft and attic spaces are used entirely at your own risk because they do not form part of the habitable part of the dwelling and as such have not been adapted by us for use of any kind. You agree that we are not responsible for any damage or personal injury to any person or their property arising from the use of loft and attic spaces. Furthermore you agree to return the loft or attic space to a clean and empty state when your tenancy ends. Should we have to clear any such loft or attic space you agree to pay our costs of doing so.

Hoarding, Property Neglect, Vermin and Pests

64) You must not use the property in a manner which in our opinion is likely to cause a health and safety hazard, fire hazard or encourage vermin and/or pests by hoarding items inappropriately. Nor must you fail to keep the property in a clean condition including but not limited to, taking steps to eradicate any pest or vermin infestation within the Property. 


65) You must ensure that the property is kept well ventilated. Items should not be dried on radiators without suitable aeration. You agree to use any equipment provided or installed in the property correctly to ensure proper ventilation.

Laminate Flooring

66) You must obtain our written permission prior to installing floor tiles, laminate or wooden flooring or flooring of a similar nature. If you install any such flooring without our prior written permission, we will require you to remove it at your own expense and replace it with acceptable flooring. If we have to remedy this; you agree to pay our costs for doing so, whether during your tenancy or after your tenancy agreement has ended.

Fire Safety

67) If you live in a flat or maisonette, you must not use or store liquid gas or paraffin heaters and must not light barbeques on balconies.

68) You must not store any inflammable, explosive or noxious substances, such as paraffin or petrol, in the dwelling.

69) You must take all reasonable precautions to protect the premises from fire which includes but is not limited to:

  1. ensuring that all means of escape from the premises are kept free from obstruction;
  2. ensuring that any fire or smoke detection equipment installed in the premises is working correctly. This means that you must test the fire or smoke alarms regularly. If a fire or smoke alarm fitted by us is not working correctly, you must notify us as soon as you become aware it is not working; and
  3. ensuring you do not do anything that in our opinion reduces fire safety at the dwelling, or in any communal areas. This includes but is not limited to removing or damaging any fire detection devices or removing, altering or damaging any structures that provide fire separation (such as doors and walls.)

Assignment or Exchange

70) You may not assign or exchange in any way part with possession of the dwelling while the tenancy remains an introductory tenancy.

Sub Letting

71) You must not sublet any part or all of the dwelling for the duration of your introductory tenancy.

Lodgers and Maximum Occupancy

72) You may not take in lodgers for the duration of your introductory tenancy. You must not overcrowd the property. A dwelling is overcrowded if the number of people resident is more than the ‘permitted number’.

  1. The ‘permitted number’ for the dwelling to which this tenancy agreement relates is shown on the signed agreement.
  2. In counting the number of persons, each child under 10 years of age counts as half a person and a child less than 1 year old is not counted at all. Rooms used in this calculation are the living space and bedrooms.
  3. A tenant who causes or permits the dwelling to be overcrowded is liable to prosecution for an offence under the Housing Act 1985 and if convicted can be fined. A further fine of up to one tenth of the original fine may be imposed in respect of every day on which the offence continues after conviction. Any part of a house that is occupied by a separate household is a ‘dwelling’.

Vehicles and Parking

73) You may only park one private or light goods taxation class motor vehicle in a designated parking area or on the dwelling where a hard-standing and dropped kerb are provided. You may only park further vehicles if there is space for all vehicles to fit entirely on the hard-standing safely.  

74) You must obtain our written permission before you park, or allow to be parked by any other person, any motorised camper van, trailer caravan, trailer, HGV, boat, any additional vehicle or any vehicle not permitted in any clause in this tenancy agreement. This applies to hard-standings, parking spaces and car parks provided by us for the use of tenants. We will only grant permission if there is no adverse effect upon neighbours or other occupiers.

75) You must not create any obstruction or park any vehicle, caravan, trailer or boat that would block access for emergency vehicles nor allow any other person to do so. You must not park in either disabled parking spaces (unless you are a blue badge holder) or in parking spaces which are allocated to other occupiers. You also agree not to store, or allow to be stored, any vehicle on any land that belongs to or is managed by us.

76) You must not park on or drive over any footpaths, grassed area including gardens (specific or communal) or verges. Nor will you allow anyone who lives with you or visitors to do so. Any damage caused will result in a charge for reinstatement.

77) You must not park or store a damaged, scrap or un-roadworthy vehicle on land owned or managed by us. Nor will you allow anyone who lives with you or visitors to do so. You will be liable for any costs associated with removal.

78) You must not use any part of the property, land around your home, the road, communal path, parking area or garage site or land owned or managed by us to store, load or unload scrap metal or vehicles to be later stripped down. You must also not strip down vehicles for scrap metal in any of the aforementioned places in this clause. Nor will you allow anyone who lives with you or visitors to do so.

Animals and Pets

79)  You must not keep any animal that is unsuitable for the dwelling such as livestock, horses or goats, nor must you allow any other person living with you to do so.

a) You must not keep a cat or dog in any high or medium rise flat (three storeys or above) under any circumstances.­

b) You must not keep a dog in any dwelling that does not have direct access to an exclusive garden.

c) If you or another occupier of the property requires an assistance dog we give permission for you to keep such an animal in your property. You agree to notify us if you are keeping an assistance dog in your property.

d) You must not keep a dog as specified in the Dangerous Dogs Act 1991 (as amended in 1997), or any illegal breed of animal.

e) Animals must not be kept in the dwelling, or any part thereof, for breeding or any commercial or illegal purposes.

f) The keeping of dogs and cats is limited to a total of two animals.

g) You are responsible for keeping the property, gardens and communal areas clear of faeces and left over food at all times so as to prevent causing a nuisance to neighbours.

h) You must not neglect any animal kept in the dwelling or any part thereof.

i) You must not allow animals, in particular dogs to be kept alone in dwellings for excessive periods without exercise or companionship.

j) The keeping of dangerous reptiles, poisonous snakes, arachnids or insects is prohibited.

80) You agree to keep all dogs in a secure room when any of our tenants, managing agents, employees, contractors or emergency services visit the property. If your animal or pet causes a nuisance to any council officer, agent, contractor or anyone else, we will ask you to remove it from the property.

81) You agree not to allow, permit or cause any animal to create a nuisance, annoy or frighten other people. You agree to ensure that any animal is kept under control at all times. You are responsible for providing and maintaining any fencing specifically required for control of the animal at your own expense. Further you agree to pay us or our contractors the cost of any remedial work necessary to fencing as a result of the animal’s behaviour.

For more information see

Tenancy Fraud

82) We may prosecute you if you part with possession of the property or sublet the whole of it as provided for by the Prevention of Social Housing Fraud Act 2013.

83) You agree that, to the best of your knowledge, the information you have provided to us, in agreeing to the terms of this tenancy, is true. Further you will have broken the terms of this tenancy agreement if you have obtained this property by deception, live elsewhere, have another tenancy or any other undisclosed interest in any property elsewhere, claimed succession rights to which you are not entitled, sold keys to the property or unlawfully swapped properties without our consent.

Deception includes providing false information of any kind, not providing a full account of your or any other person’s circumstances or encouraging others to do the same.

84) You agree to allow us to undertake a full inspection of the property on reasonable notice and to co-operate fully with the process.

Right to Buy

85) You do not have the right to buy your property for the duration of your introductory tenancy.


86) The right of succession applies only once following the death of the tenant.

A person who has occupied the Property as their only or principal home will be qualified to succeed the tenancy if:

  1. they are the deceased tenant’s spouse or civil partner; or
  2. another member of the tenant’s family who has resided with the tenant throughout the period of 12 months prior to the tenant’s death.

Unless in either case the tenant was previously a successor themselves. 

87) We may seek possession of the dwelling where, following succession, the dwelling becomes substantially under occupied (normally 2 or more bedrooms) or the dwelling is occupied by persons who do not require use of any special adaptation or features present in the property (for example feature for disabled people). In such cases, we will provide suitable alternative accommodation in accordance with our allocation policy.

General Legal

88) We have the right to apply for an injunction to enforce your obligations under this agreement and in serious cases we can ask the Court to attach a power of arrest or exclusion order to the injunction. Further we also have the right to take action against you in any way permitted by law in the future. We may seek Anti-Social Behaviour orders (ASBOs) in the Magistrates and County Courts to control tenants who act in an anti-social manner. We can also take action against you in relation to Housing Fraud in the Magistrates and County Court, which could involve but is not limited to seeking an Unlawful Profit Order and/or prosecution for unlawfully subletting your property.

89) You agree that you will reimburse us for our reasonably incurred costs (including legal costs) in seeking to enforce any of the terms of this agreement, seeking possession of the property or in relation to any legal action taken as a result of anti-social behaviour caused by you, any member of your household or any visitors to your home.

90) We may amend this tenancy agreement in accordance with the provisions of the Housing Act 1985 or any other legislation which may be introduced in future.

91) We have the right to extend your introductory tenancy for a period of six months. If we do this we must serve a notice on you at least eight weeks prior to your introductory period ending. The notice will set out the reasons for the extension.

92) If we have served a notice to extend the introductory period you have the right to request a review of the decision. You must do so within 14 days of the notice being served upon you. You may request a review by asking your managing agent.

Conversion to Secure Tenancy

93) After the Introductory period has finished your tenancy will convert to become a secure tenancy. You will usually receive a letter confirming this. Your tenancy will be governed by our Secure Tenancy Agreement which can be found at

Terminating the Tenancy

The tenancy can only be terminated in one of the following ways:

94) Notice by you. This must be in writing and signed by you (or a recognised mark) giving a minimum of 4 weeks’ notice to expire on a Monday.  Keys must be returned and receipt obtained before 12 noon on the Monday the notice expires.

a) You must give vacant possession and must not leave any belongings, furniture, carpets or rubbish inside or outside the dwelling. You agree that we may dispose of any items left in or about the dwelling when the tenancy ends. We will charge you for this and you agree to pay. If any such items are sold, we may deduct, from the proceeds of sale, any unpaid rent or charges in respect of the tenancy and any costs incurred by us in clearing the dwelling and gardens and disposing of items left in or about the dwelling.

b) You agree to pay us in full for any costs incurred in removal and disposal of any goods or belongings left in the property including but not limited to sales fees.

c) You will be charged and agree to pay for repair costs of any deliberate or reckless damage that was your responsibility as the tenant (e.g. damage to doors). This includes deliberate damage or reckless damage caused by anyone living with, visiting you or pets. If you are transferring to another Council tenancy the state of the current dwelling could delay or even prevent the move.

d) During the 4 week notice period, where requested to do so and provided reasonable notice is given, you will allow us access to inspect the condition of the dwelling ready for re-letting.

e)Where there is more than one tenant then you are jointly and severally responsible for complying with all of the tenancy obligations, including the payment of rent. Where one of the joint tenants serves a notice to quit, giving at least 4 weeks’ notice, then the whole tenancy will end. We will make a decision as to whether the remaining person can be granted a new tenancy of that dwelling or whether we will take action to gain possession of the dwelling. Until this decision is made or possession granted by the County Court a charge for use and occupation will be made.

For more information see

95) On the order of the Court after we have served a Notice of Proceedings for Possession upon you which will set out our reasons owing to one or more breaches of this agreement. You have the right to request a review of the decision. You must do so within 14 days of the notice being served upon you. You may request a review by asking your managing agent. Following service of a Notice of Proceedings for Possession the Court must make a Possession order.

96) On expiry of a notice to quit given by us to you (including the personal representatives of a deceased tenant) at any time when the tenancy is not a secure tenancy.

Service of Notices

97) The method of service by us of notices of seeking possession, notices to quit and notices of possession proceedings will be by hand or first class post at the last known address. If it cannot be served personally then it will be posted through the letterbox or attached to the door.

98) This tenancy agreement shall incorporate the provisions as to Notices contained in s.196 of the Law of Property Act 1925 as amended by the Recorded Delivery Service Act 1962 and shall apply also to the service of any Notice to Quit.

99) Any notices should be served by you, on us as Landlord, at your managing agents address.


Rent breakdown

This will be available in your copy of the tenancy agreement and will depend on the type of property you live in. 



This document is an introductory tenancy agreement between:

NAME OF TENANT(S): your name


ADDRESS OF DWELLING (THE PROPERTY): your tenancy address

POSTCODE: the postcode of the tenancy address  DWELLING TYPE: the type of property you live in, for example, a two-bed flat. 

Initial Weekly Affordable/Social Rent: your weekly rent  Service Charges: any service charges levied against your rent

Other: any other charges  Total: the total sum payable weekly

The 'permitted number' of occupants for the dwelling to which this Tenancy Agreement relates is number person(s).

START DATE OF TENANCY: date on which the tenancy is signed

By signing this tenancy agreement you agree to be bound by all of the clauses contained in this agreement and understand your obligations and those of the Council. You also agree that you have read and fully understood all of the clauses and their application in particular the clauses concerning:

  • Payment of Rent and Service Charges
  • Anti-Social Behaviour
  • Tenancy Fraud

If you are unsure as to the effect of any of the clauses you should ask the Council or its agents for an explanation.

You also confirm that the information you have provided to induce the offer of this tenancy is true and accurate to the best of your knowledge and belief and that should you later become aware of anything which is not true you undertake to immediately disclose it to us.

Signed: your signature   

Print Name: your name (Tenant/s)

Signed: second signature    

Print Name: second tenant's name (Tenant/s)

Signed, on behalf of Wolverhampton City Council and their agent: officer's signature 

Print Name: name of officer  Date: Day Month Year     

This document is considered signed even if completed electronically