Believing in accessibility for all

Covid-19 update

We have made changes to some of our services that may affect you.

Find out more


We are responsible for completing most repairs to tenants’ homes. It’s important that you report repairs to us straight away, so we can put the problem right as quickly as possible. The fastest way to report repairs is online, using My Account.

My Account
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Report a repair

The fastest way to report your repairs is online, using My Account

Which repairs am I responsible for?

You are responsible for some repairs yourself
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Emergency repairs

If you have an emergency repair please tell us straight away

Home safety

Your safety is one of our top priorities
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Our rear fencing programme will replace and improve fencing to thousands of homes
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How to...

Our handy 'how to' videos will guide you through a range of simple household tasks