- What if the fire is in your flat?
- What if the fire is in another flat or a communal area?
- What if I need assistance?
Get out, stay out, call 999 or 112.
You should follow the below steps:
- leave the room where the fire is and close the door behind you
- alert everyone in your flat and ask them to leave with the last person closing the door behind them
- don’t use the lift, don’t fight the fire, and don’t re-enter the flat
- leave the building and go to a safe place
- call the fire service on 999 or 112
If you see smoke entering your flat or the corridor outside, follow the steps above.
Stay safe, stay put, call 999 or 112.
If a fire breaks out anywhere else in the building, you should stay put. This advice is supported by West Midlands Fire Service.
Each flat within our tower blocks is essentially a 'fire proof box' designed to keep fire and smoke contained. All front doors to flats are rated FD30, meaning they can withstand fire and smoke for at least 30 minutes. The flats are specially designed this way to enable the fire service enough time to get out there and deal with the fire before it has time to spread to any other flats.
If you think you may need help to leave your home in an emergency, please contact your Tenancy Officer. If needed, we can then work with you to prepare a Personal Emergency Evacuation Plan (PEEP) to look at how best to keep you safe.
Daily fire safety checks
Our Concierge team carries out inspections of communal areas in tower blocks every day, checking for anything that may pose a potential fire risk. These checks cover eight main areas. They are:
- Dry risers and meter rooms. They check these to ensure there's no damage to the doors that might mean they're unable to contain fire and smoke to the required standard. They will also check that the dry risers are in working order so that the fire service can quickly connect their hoses in the event of an actual fire.
- Fire doors to lift lobby areas. They check that the doors aren't damaged and that they're fit to withstand fire and smoke.
- Communal areas and landings. The Concierge team will remove anything we consider a potential obstruction in the event of a fire, such as plant pots, bikes and rubbish.
- Stairwells. They check there isn't anything that might obstruct anyone trying to escape from the building. They also check the windows are able to open and close securely and will report any repairs.
- Bin rooms. They check the sprinkler systems and make sure the doors are in a good state of repair.
- Chute rooms. They check the doors and chute hoppers are working correctly, and clear any rubbish or debris that may be blocking the chutes.
- Lifts. They check the CCTV cameras, ensuring they can be operated from the control room. They will also check that the lift control panel is working correctly and that the lift is able to go up and down to all floors.
- Door entry system. They check that the main doors and CCTV are working properly.
The Concierge team also keeps a lookout for anything in or around the building that poses a fire risk, has the potential to accelerate the spread of fire, or hinder escape from the building in the event of a fire.
Any fire safety-related issues are dealt with within 24 hours, if not sooner.
We are in the process of installing sprinkler systems in all our tower blocks. The video below will give you an understanding of what the sprinklers are there for and how they will protect you from fire in your home.
Fire risk assessments
We have independent and professional fire risk assessments carried out on a 12 month basis which include action plans to sort any issues that are discovered. The fire risk assessments only detail the findings of the assessments; they do not contain any detail of any follow on actions that have been taken since the assessments were completed.
Please get in touch if you would like a copy of your fire risk assessment.