Listen and Translate

Picture of Wolverhampton Homes tenants with their thumbs up

Treating people with respect and giving everyone a fair chance is something that’s really important to us.

We believe that everyone should have equal access to services and the opportunity to participate in a full community life. We want to help build a stronger Wolverhampton and support our communities so everyone feels valued and safe.

We love the fact that our city and our workforce are so diverse – we think it’s what helps make our city great.

As an organisation, we’re committed to making sure our policies and services reflect the communities we serve because we recognise that different people and communities may have different needs and this may sometimes mean providing a range of different services to meet those needs.

We are committed to maintaining “Excellence throughout our organisation” in relation to equality and diversity in service delivery and employment practices.

To date we have undertaken a range of self assessment exercises to ensure our performance i equlaity and diversity  is independently reviewed.

  • Social Housing Equality Framework Accreditation: we achieved "Excellence" in 2012
  • CIH Charter in 2013/14
  • Stonewall Top 100 Employer: we achieved in 2017
  • Diversity Network Accreditation: we achieved "Excellence" with 11 distinctions in 2017

Our promise:

As one of the largest employers in the city we will:

work towards employing a workforce which is representative of the communities we serve in order to be equipped to meet the diverse needs of local people.

  • treat everyone fairly and with respect.
  • make sure that the money we spend is used to support and encourage equality of opportunity and good community relations.
  • champion equality of opportunity and challenge all forms of discrimination.

Fairness and inclusion policy

Equality in Action - Meeting the Public Sector Equality Duty

Find out more about the work we’re doing to make our city fairer:

Facts and figures

We love Wolverhampton - we believe that the diversity of our city makes it great a place to live. 

Equality in employment

We are committed to achieving equality in employment and learning practices and opportunities.


We are committed to delivering services to people in a fair way and providing an interpretation and translation service is an essential part of our quality services.

Wolverhampton Homes has a range of equality and diversity supporting structures in place which are integral to our governance arrangements.

Tailored services

We will provide services tailored to meet individual needs to ensure services are equally accessible.

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