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Image of a different faces stating Don't suffer in silence - report hate crime.

Social housing is about far more than just bricks and mortar. It's also about people and community, and ensuring residents feel safe, secure and empowered to get on in life.

One of our core values is respecting differences and though we take all incidents of anti-social behaviour seriously, we recognise that hate crimes in particular, have the potential to devastate people's lives.

That's why we work closely with the police and other partner organisations and community groups to support victims of hate incidents and help put a stop to hate crime.

What is a hate incident?

A hate incident is an incident which may or may not constitute a criminal offence, which the victim or another person feels was motivated by prejudice or hate on the basis of:

  • race or ethnicity
  • disability
  • religion or belief
  • sexual orientation
  • gender identity 

In some cases, people are targeted because they are believed to be something that they're not - this is still a hate incident, because the perpetrator’s actions were still motivated by prejudice.

A hate crime is a hate incident which constitutes a criminal offence. It can take many forms including verbal or physical abuse, threatening behaviour, damage to property or graffiti. Watch the video below to learn more.

How to report hate crimes

Hate crime incidents can be reported directly to the police by calling 101 or, in the case of an emergency, 999. You can also report hate crime online by clicking on the button below:

More information can be found on the West Midlands Police website by clicking here.

Reporting hate incidents to Wolverhampton Homes

We are a third party reporting centre for hate crime, meaning that you can report incidents of hate crime to us. We work closely with partner organisations to support victims of hate incidents and together, we work to put a stop to hate crime in Wolverhampton. 

You can report hate incidents to us by:

  • Completing our online anti-social behaviour reporting form
  • Ringing the Anti-Social Behaviour Team on 01902 551188 or by email at
  • Speaking to your Tenancy Officer
  • Visiting us at one of our One Stop Shops

What will we do?

We will:

  • treat what you tell us in the strictest confidence, unless you tell us otherwise
  • deal with hate crimes from the victim's point of view
  • offer to see you in person
  • provide advice and guidance on other support agencies who can help
  • give you the option of being seen by someone of the same gender if that's what you would prefer
  • support victims to remain in their own home
  • raise awareness of tackling all forms of harassment with our staff
  • enforce our anti-social behaviour policies and procedures and ensure everyone gets the help they need
  • be open and honest with you about what can be done

Where necessary, we will take action against tenants who commit hate incidents, whether or not they constitute a crime. 

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