Believing in accessibility for all

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Resident Engagement Officers

The Resident Engagement Officers provide outreach activity in the community to ensure customers have access to clear guidance on how to get involved. They offer dedicated support to assist tenants in their participation, helping to make engagement accessible and meaningful for all.

Resident Engagement Officers are tasked with developing a wide range of engagement opportunities across the city. This helps to maximise reach across all wards and demographics, including hard-to-reach groups such as non-digital customers. Community events include hosting community drop-ins at libraries across the city, taking part in networking events, and liaising with local schools. Let’s Talks are our main source of outreach and engagement.

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Community drop-ins

Drop in and share your views on our services to help shape how they are delivered.
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Community events

We are proud to be an active part of our community, taking part in events that celebrate diversity, bring people togethe…
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Community outreach

Throughout the year, we organise and take part in a variety of local initiatives.
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Friendship groups

Meet people and make friends at our friendship groups.
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Let's Talk

Have your say on our services and learn more about what you can expect from us.
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Tenant groups

Find details of your nearest Tenants and Residents Association.
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What's on

Here's what's coming up...

Find your Resident Engagement Officer