Fire safety visits

We take fire safety very seriously and are committed to ensuring our residents feel safe and secure in their homes.

Our Fire Safety team carries out fire risk assessments for which they are third-party accredited. The team also:

• Identifies any fire-related safety risks in our properties
• Identifies any actions we need to take to prevent fire
• Ensures residents can escape in an emergency
• Ensures emergency service access is not hindered

An important part of the team's work is carrying out in-person discussions to provide advice to customers, particularly those who are vulnerable. 

If you have any fire safety concerns about your home, please contact us. 

Working in partnership

We work closely with West Midlands Fire Service (WMFS) who offer  free safe and well visits. They take about 15 minutes and are carried out by firefighters from your local fire station. They will  check your home and give you professional advice about how to reduce fire risks and stay safe in the event of a fire.