At Wolverhampton Homes we work with West Midlands Fire Service to ensure every home we manage is as safe as possible.
While you are not at any greater risk of a fire starting if you live in a purpose-built block of flats, it is important for your own safety to understand what to do in an emergency.
Nick Lacey, Building Safety Manager, said:
“The majority of residents have thankfully never had a fire, and we hope that will continue to be the case. But as your managing agent we are committed to keeping you safe in your home and that includes making sure every customer is fully prepared.”
In flatted accommodation the evacuation policy is Stay Safe Unless. This refers to when a fire is not in your flat.
What to do if a fire breaks out in your flat
- Alert everyone in your flat and leave immediately, closing all doors behind you.
- Follow the evacuation plan for your building.
- Always use the stairs, not the lift and call 999 or 112 as soon as you are in a safe place.
- If your planned escape route is too dangerous call 999 or 112 and stay in the safest room, keep doors closed and use towels or bedding to block the smoke at the bottom of the door.
- Don’t go back into the flat until the fire service says it is safe to do so.
What to do if a fire breaks out in another flat in the building
- Stay in your flat with the doors and windows closed unless you are being directly affected by heat or smoke.
- If you are affected by heat or smoke leave your flat as above.
- Call 999 or 112 immediately for advice and to check that the emergency services know what’s happening.
- If you are told to leave do so immediately closing the door behind you, and following your building’s evacuation plan.
- Always use the stairs, not the lift, and do not re-enter until you’re told it’s safe.
What to do if you are cut off by fire
- Regularly checking your smoke alarms will help to prevent this, as they will give you early warning.
- If your escape route is blocked by fire or smoke call 999 or 112 immediately and stay inside the safest room with a window that opens.
- Keep the door closed and use towels or bedding at the bottom of the door to block the smoke.
- If you are trapped, go to the balcony or window so that you can be seen and wait to be rescued by a firefighter.
If any customer thinks they may need help to leave their home in an emergency, or wants further advice on fire safety they should contact us straight away and we can arrange a visit from one of our fire safety officers. They will work with you to create a plan to suit your individual needs.
Find out more about fire safety and how to keep your home and family safe: