As we move into the colder months, with heavy rainfall forecast for our region over the next 48 hours, we want to make sure you feel supported and informed.
Whether it is flooding from roads, rivers, or sewers, it is vital that you contact the right organisation quickly so the right action can be taken. Here is who to contact:
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For flooding on roads, small rivers, and streams
Contact City of Wolverhampton Council, this includes blocked drains or grates on highways. They will also help you with groundwater surface flooding, as well as flooding in streams, brooks and small rivers.
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For major river flooding
The Environment Agency will be able to help you if you are at risk due to rising river levels. You can find more information and contact details on their website. Their Flood line number is 0345 988 1188.
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For sewer flooding or flooding due to burst pipes
If the flooding is coming from the public sewer, you will need to contact Severn Trent. If the flooding is due to heavy rain, we may need to wait for the flood water to subside before we can investigate. You should also contact your insurer so they can give you help and advice.
Advice
- empty any water butts in the garden before the rain starts, this will help reduce the rainwater flow into the drains when a storm arrives
- check that your home, garden drains, and guttering are free-flowing – clear out any leaves or other waste so rainwater can more easily flow away
- have a look at the roadside drains around your home and clear any leaves or debris that you can – or get in touch with your local council if blocked