If a tenant leaves a property without telling us, it can be some time before we find out.

Not only do abandoned properties make an area look untidy it also means that someone on our housing register may have to wait longer than they should before they are given a property.

If you think a property may have been abandoned, or know a tenant and their family has left, please report it using the online form. We will check to see if the property belongs to the council or if it is privately owned. If it is a council property, we will ensure the matter is dealt with. If the property is privately owned, we will tell the council’s Public Protection Department who will look into it.

If it is a council property, the quicker we know about it the sooner we can deal with it. We will investigate the situation thoroughly and, if the tenant is not going to come back, make sure the property is re-let through Homes in the City as soon as it can be.

If you give us your details when reporting an abandoned property we will let you know how the case is progressing.  Don’t worry – we will not give out your details to anyone. However, if you prefer, you can make a report anonymously.

To report abandoned properties use our online form.

Bereavment

We appreciate that the death of a loved one can be a very difficult time. There are always lots of things to sort out. At Wolverhampton Homes we would like to make that process as quick and painless as possible. If you know a person who is a council tenant and has passed away, please contact us on 01902 556789.

For further help and advice, please speak to the council's Bereavement Centre.

Squatting

A squatter is a person who lives in a property when they do not hold the tenancy and refuses to leave when requested.

The laws on squatting are quite complex and it is not simply a matter of asking the squatter to leave. However, if you become aware of people living in a property that you know should be vacant, (perhaps one tenant has moved out and another has not yet moved in), please let us know so that we can take the appropriate action.

Empty Council properties are usually awaiting repair, redecoration or re-letting and we are keen to ensure they remain available for the next person who is entitled to be offered a new home.

Please help us by contacting us about squatters as soon as possible.

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