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October 2020

Read the latest updates from across Heath Town, as well as what we can do to support you during this time.

A message from the City of Wolverhampton Council

Safely moving forward with Phase 1

Phase 1 of the new build council homes is safely back on track. We are working with our legal teams to develop a contract that will deliver the new council housing units on Hobgate Road and Tithe Croft. We are developing a programme of works while focusing heavily on the latest health and safety guidance to ensure that residents and any visitors to the site are kept safe. Covid-19 has disrupted all our lives and we’ve had to make changes to how we work. Moving forward, all work will need to be carefully planned to ensure the creation of the new homes progresses with minimum disruption to residents and local businesses. The safety of our communities is our top priority.

Local Lettings Plan

Colleagues from the Housing Strategy Team will be getting in touch with residents to discuss the details of the plan and how it will work when bidding for the new council properties. We will have more information for you soon, so watch this space…

What’s next?

Exciting news! The next phases of the Heath Town project are being developed and planning permission for Phase 2 has been submitted. As progress is made, further information will be shared with residents. Please follow our social media channels for the latest news and updates.

Facebook: @WolverhamptonToday
Twitter: @WolvesCouncil
Instagram: @Wolverhampton_Today

Our website can also be seen by clicking here.

Any questions?

If you have any comments or would like to discuss the project, please contact Sangita Kular, Housing Development Project Manager by email at sangita.kular@wolverhampton.gov.uk or by phone on 07771 836945.

An update from Wolverhampton Homes

Safely restarting the regeneration works

Thank you for your cooperation in sticking to government guidance to keep Heath Town safe. We restarted work in July 2020 and we only have blocks 2-30 and 32-108 Clover Ley, and 62-170 and 2-60 Chervil Rise where we’ve yet to start work, which is great news!

We are looking forward to working on the external refurbishment and infrastructure works to Brockfield House very soon. We will then progress to the other high-rise blocks.

What’s happening now…

  1. Roofing works at 110–128, 130-144 and 144a–148 Clover Ley are ongoing as well as works to provide a new external wrap to the blocks. These changes will give the blocks a new look and a more modern feel.
  2. Wednesfield Road and Lincoln Street blocks are almost complete. We have varied the design and are now installing additional infill base panels to the privacy screens. Soft landscaping is also being introduced to the communal gardens. 
  3. The Chervil Rise odds blocks are undergoing work to the stair tower at the end of 73-95 Chervil Rise to allow for new security measures.
  4. Work to the car park area which wraps around these blocks from Chervil Rise to the rear of the block near Wednesfield Road are progressing well, with pathways being laid for easy access for when this area is opened for use. 
  5. Hobgate Road have had their external wrap work completed so now the scaffolding will be removed.
  6. Pipework has been installed to allow for the new builds to commence with the City of Wolverhampton Council taking the lead. The completion of this underground work will now let us progress with the car park areas.
  7. Pipework for the new builds near Longfield House has started.
  8. We have been working on the ground works, including the pilings and footings, on stair cores in Clover Ley.
  9. Concrete pads for scaffolding and below ground drainage are in place for blocks that are almost ready for work to begin.
  10. On 292-330 Chervil Rise, the external wrap has been completed so we have taken down the scaffolding. The external facade work is progressing well on stair core 10.
  11. The Chervil Rise evens blocks have had their concrete lift shaft construction put in place. We are now one step closer to completing the installation of the new lift. We can then move onto the internal and external works to stair tower 13.
  12. Work is required close to the games area, also known as the ball court, for a proposed sprinkler housing. In order to phase work and minimalise disruption to the estate, the work to the sprinkler housing will be completed first, with the improvements to the games area following shortly afterwards.

You will see that we have made some good progress since restarting the works and we hope you are enjoying the new look and feel of Heath Town. We appreciate your flexibility on the project due to the ever-changing restrictions around coronavirus, so thank you.

We are working in partnership with the new build developments on Heath Town, so our phases of progression tie in with one another. This will mean that the regeneration project and the new builds will be finished together – to give a completed look to the estate. We can’t wait to progress further with the project and help provide you with a home and neighbourhood you can be proud of.

For the latest news follow us on Facebook, Twitter or Instagram at @WolvesHomes.

A note from United Living

We are glad to be back

We continue to follow government guidance around Covid-19 and have applied additional procedures to ensure your safety. The wellbeing of our customers and staff is our priority. If we need to enter your home, our teams will wear personal protection equipment and will keep a safe social distance. If needed, our team may politely ask you to move to another room while they carry out their work safely.

We are excited to start work on the Heath Town estate again. Please see some of our updates below:

Working on the car park

As part of the regeneration, we are still working on the carpark at 1-225 Chervil Rise. As well as improving the original car park to the side of the block, we are working on an additional car park to the front. We have started building the retaining wall which is a structure designed to retain the roadway to the car park at the front.

The new completed car park will deliver:

  • a better layout
  • more street lighting
  • more CCTV
  • new footpaths
  • garden landscaping
  • replacement of trees

Modern roofing is installed

We have started to instal new roofs to all low-level blocks across the estate. The new roofs are made from sheet metal with a modern sloping design. This helps keep them super energy efficient and will hopefully last for longer as they are made from a strong material.

The new roofs can be seen at Lincoln Street, Wednesfield Road, Hobgate Road, Chervil Rise, Long Ley and Tithe Croft if you want to check them out. We are currently working on 110-148 Clover Ley and will then move onto 32-108 Clover Ley.

Your safety and wellbeing is our top priority and if you have concerns about the new roofing, we would like to hear from you. Our dedicated Tenant Liaison Officer for this type of work is Faith Higgins. She can be contacted on 07917 425607 between 8:00am and 4:30pm on Monday to Thursday, or 8:00am and 3:30pm on Fridays.

Do you have any questions for us at United Living?

Your Resident Liaison Officers (RLOs) are here to support you with any questions or concerns you might have.

  • Please contact Stella Bird, Senior RLO, for help with customer care queries by phone on 07825 879384.
  • Please contact Helen Benton, RLO, for help answering questions about window installations and external works by phone on 07584 148050.
  • Please contact Faith Higgins, RLO, for help answering questions about roofing and external works by phone on 07917 425607.

United Living’s free phone number is also available during evenings and weekends on 08000 925344.

Our website can also be seen by clicking here.

Community Updates

Need support from our Money Smart Team?

We appreciate that many people have been affected financially by the coronavirus outbreak. We have been busy helping tenants across Wolverhampton. Within three months of lockdown, we supported over 2,000 tenants with money problems. We are focusing our support for those that really need us. Those that can, should pay their rent as normal. However, if you're having trouble paying your rent, please don’t bury your head in the sand. Get in touch with our Money Smart Team today. They will assess each case on an individual basis and will look to put the appropriate support in place.

The best way to pay your rent is online.

If you're struggling to pay your rent online you can phone our automated 24-hour service on 0800 180 4464.

Your Tenancy Officers are happy to help

Your Tenancy Officers, Shadrack and Amie, are determined to help as much as they can throughout the pandemic. They are what we call ‘Estate Custodians’ and they are out and about in your community, keeping an eye out for issues that may have otherwise gone unnoticed or unreported. Government guidance around coronavirus may mean that face to face contact isn’t always possible for safety reasons, but our Tenancy Officers are still on a mission to:

 

  • ensure that you have everything you need to maintain a healthy and happy home;
  • make sure you have someone you can turn to in the event of any problems;
  • and ensure your estate is safe and well maintained.

A message from Amie:

Thank you for doing your bit and following government guidance around washing your hands regularly, keeping a safe social distance from one another and wearing a face mask in enclosed spaces. This is particularly important when you are enjoying the communal areas on the estate. Together we can help keep Heath Town clean and safe for all. We are happy to help and support you as best as we can. Take care and stay safe.

Thank you for doing your bit

Thank you for your continued cooperation and support during the pandemic. It has been a challenging time for everyone, not least our ASB Team as they got to grips with new and changing guidance from central government. We’ve not been able to go out into communities, and so we’ve had to change the way we work to enable us to continue supporting residents with problems of anti-social behaviour.

Whilst you may not have seen us out and about, we have been supporting residents from afar and in partnership with West Midlands Police. We have been working closely with the Police to swiftly tackle any breaches of Covid-19 regulations, whether these be reports of people breaching social distancing measures or holding illegal gatherings. Thank you for doing your bit by reporting cases to the Police on 101 and we urge you to continue doing so. The rules are in place to keep everyone safe.

We are continuing to follow government guidance and have been doing essential visits where we are able. We are looking forward to working more closely with you and our partner agencies in the future. Remember to stay safe and continue to be kind to one another.

If you need to contact us, please contact Homes Direct. If you need to contact the ASB Team directly you can do so by phoning 01902 552950 or by emailing asbu@wolverhamptonhomes.org.uk.

Your tower blocks...

We are working hard to safely regenerate the estate one step at a time. Government guidance around coronavirus permitting, soon work will start to the tower blocks, with Brockfield House planned for early 2021.

In the next few months, we will be contacting residents of the tower blocks to consult with you and listen to your views on the project.

Prepare for the cold weather

Temperatures are plunging, the heating’s set higher and it’s important that you budget correctly for the cold weather ahead. Great news! You could be eligible for the Warm Home Discount Scheme! Register your interest with our Energy Wise Team to see if you qualify. Save money on your fuel bills and contact us today!

Please bear with us...

It’s important to us that you are kept updated about ongoing and future developments on Heath Town.

The situation around coronavirus is fast-moving and advice and guidance from central government is changing regularly in its efforts to keep everyone safe and our economy strong.

While the updates in this magazine are accurate at the time of publication, new guidance and local restrictions may mean that some works are delayed and that some services are suspended temporarily.

For the latest information keep an eye on our coronavirus related webpage.

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