Listen and Translate

During our recent STAR survey, many of you told us that you sometimes find our website difficult to use and that the information isn't always the easiest to understand.

We try our best to put our customers at the heart of everything we do. That means listening to your views and taking them seriously. You said and we did…

We've been using your feedback to develop a brand new website, which features a fresh new look and feel. It's being built around the overall customer experience, with a strong focus on what you told us you actually want.

We've been in touch with some of our customers who told us that they would like to be involved in the development of our services, and they've told us that they're happy with the designs and that they find the new content useful and easy to understand.

We're on track to launching the new website in the New Year. We look forward to showing you more very soon!

*These images are test pictures of the website's design. Be assured, wording will be changed when finalised. 

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