Tenancy agreement
Before you are given the keys to your home, you will be asked to read and sign a tenancy agreement. This agreement contains lots of useful and important information, including what you can expect from us as a landlord and what we expect from you in return.
It also forms a legal contract between you and the City of Wolverhampton Council. That’s why it is important that you read the tenancy agreement carefully before signing it. If you are unable to meet the terms of the agreement, you may be asked to give up your tenancy or face possible eviction.
We want our customers to enjoy their home with peace of mind, and that is why we are here if you have any questions about your tenancy agreement or need support managing your tenancy.
-
Introductory tenancies
We offer most new tenants an introductory tenancy. This is a 12-month trial tenancy, and it comes with most of the same rights and responsibilities as a secure tenancy.
If you have an introductory tenancy, the main differences are that you cannot:
- buy your home
- exchange or assign your home
- take in lodgers
- carry out your own improvements
If you keep to the terms of your tenancy, you will automatically become a secure tenant after 12 months.
If you struggle to meet the terms of your introductory tenancy, we may extend it for a further 6-12 months. If you breach the terms of your tenancy, in rare cases we may ask you to give the tenancy up or face possible eviction. Eviction is only ever a last resort, as our focus is to provide safe, secure and good quality housing that helps you to get on in life.
-
Secure tenancies
If you are an introductory tenant and have kept to the terms of your tenancy, you will automatically become a secure tenant after 12 months.
Customers with a secure tenancy are granted extra rights, which include:
- the right to buy their home
- the right to make reasonable improvements
- the right to exchange their home
- the right to succeed – this means that you can pass your tenancy onto someone else in certain circumstances
- the right to take in lodgers, subject to our written consent
- the right to repair
- the right to consultation
This information and more will be covered in your secure tenancy agreement.
We are here to help if you have any questions about your tenancy agreement or if you need support managing your tenancy.
-
Demoted tenancies
If you have a secure tenancy and breach the terms of your tenancy agreement by engaging in anti-social behaviour, we may ask the courts to grant us a demotion order. If granted, this means that your secure tenancy will be downgraded to a demoted tenancy for 12 months. Demoted tenants lose certain rights, such as the right to buy or exchange their home.
Find out more about what we consider to be anti-social behaviour
-
Updating your household records
If you need to make changes to your household records, you must provide proof of identity, such as a copy of a driving licence or passport. For anyone aged 18 or over, their National Insurance number is also required.
We can only consider adding a partner to a tenancy if the rent account has been paid in full and the account is up to date.
Joint tenancies will normally be granted to:
- married couples (including Civil Partnerships)
- couples living together as common law partners, where it can be shown that they have done so for 12 months or more
You will need to provide evidence that they have been living with you for the last 12 months, such as a utility bill or bank statement; registered for Council Tax and Electoral role purposes and on any Welfare Benefit claims. A copy of your marriage certificate will also be required (if applicable).
In each case the joint tenancy will only be granted if the other person would be eligible in their own right to receive an allocation under CWC Housing Allocations Policy.
If a tenant has succeeded to a tenancy, a joint tenant cannot be added.
Once we have received all necessary documents and reviewed your tenancy history and our records, we will let you know whether a joint tenancy is possible.