Your rent covers the cost of providing your home, or garage, and services such as repairs and maintenance.

Your rent may also include a charge for communal services (cleaning, concierge services, caretaking, heating or fencing improvements).

How is your rent set?

Your weekly rent is based on a formula set by the Government which takes into account:

  • The value of your home
  • Average local wages
  • The number of bedrooms
  • Average council rents nationally.

The Government has said that all organisations that provide social housing should use the same formula to set rents. This will mean that in the future, the rent for the same type of house, in the same area, will be identical whoever the landlord is.

How is rent paid?

Remember, your rent is due weekly in advance. If you pay weekly, make sure your rent is paid, cleared and up-to-date before the coming Monday. If you pay fortnightly or monthly, you need to make sure your rent is paid in advance.

We want to make it as easy as possible for you to pay your rent, service charges and other charges, so we offer a variety of payment methods.

Will the rent go up?

From 1st April 2016, your rent has gone down by 1%, it will go down by another 1% in 2017, 2018 and 2019.

The council will decide the garage rents and set service charges. These are also reviewed at our rent review consultations every autumn.

We will write to you and give you four weeks notice of any rent changes.

Rent Review 

Council house tenants living in Wolverhampton are given the chance to have their say on rent proposals which will come into effect from each April. The rent review consultations happen at our autumn Get Togethers.

Checking your balance

You can check your rent balance at any time by logging into your new 'My Account' system. For more information about 'My Account' and handy guides on how to use it, click here.

Overpaid rent

If you have overpaid rent, you can leave this on your account or request a refund.

To request a refund, please print the Rent Refund Form and return it to your local housing office. If you don't have access to a printer, please contact us and we will put a form in the post to you.

Once we've received your form, we aim to process your refund in 15 working days.

Once we receive your form we will check for any housing related debts and deduct up to one months rent and pay you the remainder.

Rent Refund Form

 

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