Listen and Translate
Picture of a Wolverhampton homes laseholder discussing reapirs with a memebr of our repairs team

As managing agent for the landlord, we have a duty to maintain the structure of the block. Examples of the work we are responsible for are:

  • Roof and chimneys
  • Rainwater goods and soil pipes
  • Communal pathways
  • Drains (non shared drains)
  • Fencing
  • External brickwork
  • Lifts and door entry
  • Communal lighting

This type of work falls into two categories, typically routine repairs and major works and improvements.

Reporting Repairs

You must report any issues that are the responsibility of the council immediately, including blocked drains and defects in the structure. Any emergencies should be reported by phone for speed.

You must allow the landlord or agent/s access to the property at all reasonable times to inspect its condition and carry out maintenance and improvements.

In a potential emergency the landlord or agent/s may enter the dwelling using reasonable force if necessary if there is a risk of personal injury or damage to neighbouring dwellings.

Report a repair online

We use cookies to improve our website and your experience when using it. Cookies used for the essential operation of this site have already been set. To find out more about the cookies we use and how to delete them, see our privacy policy.